When Things Go Sideways: How to embrace emotion & outrage and change results

Does this sound like your project?

• The issue is incredibly complex.

• You are surrounded by outrage and controversy.

• You expect lots of high emotion and anger at your next meeting.

Then, this is the course for you!

Building on IAP2’s Strategies for Outrage and Opposition (but not a pre-requisite), this highly participatory course will have participants uncover what’s driving emotion and outrage in P2 processes and discover what triggers these natural responses.

Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

Here’s what we cover:

• Participants will explore skills and tools to embrace high emotion and outrage in public settings

• Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders

• Increase self-awareness and understanding of personal reactions and responses to the emotions of others

• Understand and identify some of the brain science, triggers for emotion that creates high emotion

• Provide participants an opportunity to understand the tools and how they would be useful in different projects and with different stakeholders

This course is for Level 3 Practitioners

Level 3 practitioners are:

• leading the public participation/ engagement practice within their organization

• managing complex engagement processes, with high emotion, high risk and controversy

• experiencing significant breadth and depth of engagement experience

• leading research that advances the engagement practice

Course Fee $510

Refunds & cancellations