When Things Go Sideways: How to embrace emotion & outrage and change results

LEVEL: 3
SCHEDULE:
DELIVERY: Online or In-Person

Does this sound like your project?

  • The issue is incredibly complex.

  • You are surrounded by outrage and controversy.

  • You expect lots of high emotion and anger at your next meeting.

Then, this is the course for you!

Building on IAP2’s Strategies for Outrage and Opposition (but not a pre-requisite), this highly participatory course will have participants uncover what’s driving emotion and outrage in P2 processes and discover what triggers these natural responses.

Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

This course is for Level 3 Practitioners

Level 3 practitioners are:

  • leading the public participation/ engagement practice within their organization

  • managing complex engagement processes, with high emotion, high risk and controversy

  • experiencing significant breadth and depth of engagement experience

  • leading research that advances the engagement practice

Here’s what we cover:

  • Participants will explore skills and tools to embrace high emotion and outrage in public settings

  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders

  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others

  • Understand and identify some of the brain science, triggers for emotion that creates high emotion

  • Provide participants an opportunity to understand the tools and how they would be useful in different projects and with different stakeholders.

Course Fee: Contact us for current pricing

Refunds & cancellations

“I really appreciated all of the stories and examples to help understand the material/techniques. Kim is amazing! Truly a gem”

“Kim is dynamic and comfortable - fabulous teacher.”

“Kim was highly engaging and effective - gained so much from the way that she has organized and facilitated this course.”