When Things Go Sideways: How to embrace emotion & outrage and change results
Does this sound like your project?
The issue is incredibly complex.
Your are surrounded by outrage and controversy.
You expecting lots of high emotion and anger at your next meeting.
Well then, we’ve got the course for you!
Expect to explore and uncover what’s driving emotion and outrage in public engagement processes, key triggers of these natural responses and what to do before everything goes SIDEWAYS!
Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.
Here’s what you can expect to cover:
Explore skills and tools to embrace high emotion and outrage in a public setting
Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
Develop strategies work within power dynamics, division of roles and the “us vs. them” mentality that may compound emotion and outrage
Increase self-awareness and understanding of personal reactions and responses to the emotions of others
Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement
Learn how to build incorporate trust and relationship building activities into engagement processes
“I really appreciated all of the stories and examples to help understand the material/techniques. Kim is amazing! Truly a gem”
“Kim is dynamic and comfortable - fabulous teacher”
“Kim was highly engaging and effective - gained so much from the way that she has organized and facilitated this course”