WHEN THINGS GO SIDEWAYS: HOW TO EMBRACE EMOTION AND OUTRAGE TO CHANGE RESULTS

WHEN THINGS GO SIDEWAYS: HOW TO EMBRACE EMOTION AND OUTRAGE TO CHANGE RESULTS

500.00

Edmonton, AB November 29, 2018

This highly participatory course will have participants uncover what’s driving emotion and outrage in Public Participation processes and discover what triggers these natural responses. Through exercises, discussion and multi-media presentation, participants will learn about AND PRACTICE highly effective, collaborative strategies to transform conflict and outrage and create an environment for constructive engagement.

  • Explore skills and tools to embrace high emotion and outrage in a public setting

  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders

  • Develop strategies work within power dynamics, division of roles and the “us vs. them” mentality that may compound emotion and outrage

  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others

  • Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement

  • Learn how to build incorporate trust and relationship building activities into engagement processes

Quantity:
REGISTER
  • Explore skills and tools to embrace high emotion and outrage in public settings
  • Build experience and practice through practical tools and approaches to constructively engage with emotional stakeholders
  • Increase self-awareness and understanding of personal reactions and responses to the emotions of others
  • Understand and identify some of the triggers for emotion, and practice strategies to support people in constructive engagement
  • Engage in role-plays and hands-on exercises to practice and engage their new skills